Beauty & E-commerce

The client sourced premium hair products internationally, primarily from China and India. When tariffs increased on imported goods, the brand experienced:
Sharp rises in landed product costs
Longer customs clearance times and shipment delays
Inventory shortages and fulfillment delays
Increased refund and return requests from frustrated customers
Difficulty navigating supplier alternatives

Margins were shrinking, and customer satisfaction was at risk.

Result From Our Services:

Saved over 18% on average landed product cost, despite tariff increases
Cut delivery delays by 40% with better forecasting and buffer stock
Improved margins by 22% through smarter sourcing and packaging changes
Reduced refund requests by 35%, increasing overall customer satisfaction
Diversified supplier base helped ensure stability and long-term cost control